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User GuideReports & Analytics

Reports & Analytics

Track your KYC performance with comprehensive reports and analytics. Monitor submission rates, completion times, risk metrics, and compliance statistics.

Overview

The Reports section provides:

  • Dashboard Overview: Key metrics at a glance
  • Submission Analytics: Track verification submissions
  • AML Statistics: Monitor AML screening results
  • Performance Metrics: Measure workflow efficiency
  • Compliance Reports: Generate compliance documentation

Accessing Reports

  1. Navigate to Reports in the sidebar
  2. View the reports dashboard
  3. Select report type or date range
  4. Export reports as needed

Dashboard Overview

Key Metrics

The dashboard shows:

Submission Statistics

  • Total Submissions: All-time submission count
  • Pending: Submissions awaiting review
  • Completed: Successfully completed verifications
  • Rejected: Rejected submissions

Time Period Comparison

  • Compare current period with previous period
  • View percentage changes
  • Identify trends

Status Distribution

  • Pie chart showing status breakdown
  • Visual representation of submission states
  • Quick overview of verification pipeline

Recent Activity

View recent submissions:

  • Latest completions
  • Recent approvals/rejections
  • Activity timeline

Submission Reports

Submission Statistics

Track submission metrics:

Volume Metrics

  • Total Invitations Sent: Number of invitations
  • Completion Rate: Percentage completed
  • Average Completion Time: Time to complete
  • Submission Trends: Over time

Status Breakdown

  • Pending submissions
  • In progress submissions
  • Completed submissions
  • Rejected submissions
  • Expired invitations

Time Series Analysis

View submission trends over time:

  • Daily Submissions: Submissions per day
  • Weekly Trends: Week-over-week comparison
  • Monthly Overview: Monthly submission totals
  • Custom Date Range: Select specific period

Filtering Reports

Filter reports by:

  • Date Range: Start and end dates
  • Workflow: Specific workflow type
  • Status: Submission status
  • Risk Level: Risk assessment level

AML Reports

AML Statistics

Monitor AML screening:

Screening Metrics

  • Total Screenings: Number of screenings performed
  • Match Rate: Percentage with matches
  • Clear Rate: Percentage cleared
  • Average Screening Time: Processing time

Match Breakdown

  • Sanctions Matches: Sanctions list matches
  • PEP Matches: Politically Exposed Persons
  • Watchlist Matches: Watchlist matches
  • Adverse Media: Negative media matches

Risk Distribution

  • Low Risk: Low-risk submissions
  • Medium Risk: Medium-risk submissions
  • High Risk: High-risk submissions
  • Risk Score Distribution: Score ranges

AML Charts

Visual representations:

Match Type Pie Chart

  • Breakdown by match type
  • Visual comparison
  • Percentage distribution

Nationality Matches

  • Geographic distribution
  • Country-level analysis
  • Regional trends

Performance Metrics

Completion Rates

Track workflow performance:

  • Overall Completion Rate: Across all workflows
  • Workflow-Specific Rates: Per workflow
  • Completion Time: Average time to complete
  • Abandonment Rate: Started but not completed

Processing Times

Measure efficiency:

  • Average Review Time: Time to review submissions
  • Approval Time: Time to approve
  • Rejection Time: Time to reject
  • Total Processing Time: End-to-end time

Quality Metrics

Assess submission quality:

  • Data Completeness: Percentage of fields filled
  • Document Quality: Upload quality scores
  • Validation Pass Rate: Validation success rate
  • Error Rate: Common errors

Exporting Reports

Export Formats

Export reports in multiple formats:

PDF Export

  • Formatted report with charts
  • Professional presentation
  • Suitable for sharing
  • Includes branding

CSV Export

  • Raw data in spreadsheet format
  • Suitable for analysis
  • Import into Excel/Google Sheets
  • Customizable columns

JSON Export

  • Machine-readable format
  • API integration
  • Data processing
  • Custom applications

Export Options

When exporting:

  1. Select date range
  2. Choose format (PDF, CSV, JSON)
  3. Select data to include
  4. Click Export
  5. Download file

Scheduled Reports

Set up automatic reports:

  1. Click Schedule Report
  2. Configure:
    • Report type
    • Frequency (daily, weekly, monthly)
    • Recipients
    • Format
  3. Save schedule

Custom Reports

Create Custom Report

Build your own reports:

  1. Click Create Custom Report
  2. Select metrics to include
  3. Choose visualization type
  4. Set filters
  5. Save report

Report Templates

Use pre-built templates:

  • Compliance Report: For regulatory reporting
  • Executive Summary: High-level overview
  • Operational Report: Day-to-day metrics
  • Audit Report: Detailed audit trail

Compliance Reporting

Regulatory Reports

Generate compliance documentation:

  • KYC Compliance: KYC verification reports
  • AML Compliance: AML screening reports
  • Audit Trail: Complete activity log
  • Risk Assessment: Risk analysis reports

Report Contents

Compliance reports include:

  • Submission details
  • Review decisions
  • AML screening results
  • Risk assessments
  • Timestamps and audit trail

Best Practices

1. Regular Review

  • Review reports weekly/monthly
  • Identify trends and patterns
  • Address issues promptly

2. Set Benchmarks

  • Establish performance targets
  • Track against benchmarks
  • Adjust workflows as needed

3. Export Regularly

  • Export reports for records
  • Maintain compliance documentation
  • Keep historical data

4. Share Insights

  • Share reports with stakeholders
  • Use data for decision-making
  • Improve processes based on insights
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